Terms and Conditions – 92 Starr Online Betting Platform

1 Introduction and Agreement

Welcome to 92 Starr. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the User", "Player", "Account Holder") and 92 Starr ("the Platform", "we", "us", "our") governing your access to and use of the 92 Starr website, mobile interface, betting products, casino games, payment services and all other features available through https://92starr.app.

By completing the registration process on 92 Starr, clicking any acceptance checkbox, or simply using any part of the platform, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use 92 Starr.

These Terms apply to all users of 92 Starr regardless of the device or method of access. They should be read alongside our Privacy Policy and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 92 Starr.

2 Eligibility to Use 92 Starr

2.1 Minimum Age Requirement

You must be at least 18 years of age to register for and use any service on 92 Starr. This requirement is absolute — there are no exceptions. By creating an account on 92 Starr, you confirm that you are 18 years of age or older. 92 Starr reserves the right to request proof of age at any point and to suspend or permanently close any account where the minimum age requirement is not satisfied.

2.2 Jurisdictional Eligibility

92 Starr's services are intended for users who are permitted to access and use online betting and gaming platforms under the laws applicable to them. It is entirely your responsibility to verify this before registering. 92 Starr does not accept liability for your use of the platform in any jurisdiction where doing so is not permitted.

2.3 One Account Per Person

Each person is permitted to hold only one registered account on 92 Starr. Registering multiple accounts — whether in your own name, under a different name, using a different mobile number or email address, or with the assistance of another person — is strictly prohibited and will result in the closure of all associated accounts. Winnings accrued through duplicate accounts may be voided.

2.4 Employees and Associates

Employees, contractors, partners and their immediate family members who are directly associated with 92 Starr or its technology, payment or odds supply partners are not permitted to hold an active betting or gaming account on 92 Starr.

3 Account Registration and Verification

3.1 Registration Requirements

To register on 92 Starr you are required to provide a valid Pakistani mobile number, an email address and a secure password. You must provide accurate, complete and truthful information during registration. 92 Starr is not responsible for consequences arising from false or inaccurate information provided during or after registration.

3.2 Identity Verification (KYC)

92 Starr operates a Know Your Customer (KYC) process. You may be required to verify your identity before your first withdrawal is processed, or at any other point determined by our compliance team. Verification documentation typically includes your valid Pakistani CNIC (Computerised National Identity Card). Until verification is complete, withdrawal requests may be held. 92 Starr may also request additional documentation including proof of address or proof of payment method ownership.

3.3 Account Security

You are fully responsible for maintaining the security and confidentiality of your 92 Starr login credentials. You must not share your password with any other person under any circumstances. 92 Starr recommends enabling two-step OTP verification on your account. Any activity that occurs on your account while you are logged in — or while your credentials are in use — is your responsibility unless you have notified 92 Starr of a breach promptly.

3.4 Account Closure by User

You may request the closure of your 92 Starr account at any time by contacting support@92starr.app. Any pending withdrawals will be processed before the account is closed. Bonus balances that have not met the applicable wagering requirements will be forfeited on account closure.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

92 Starr currently accepts the following deposit and withdrawal methods for Pakistani users: JazzCash, Easypaisa, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit cards issued by Pakistani banks. All transactions are conducted exclusively in Pakistani Rupees (PKR). No currency conversion is applied at any stage.

4.2 Minimum and Maximum Transactions

The minimum deposit and withdrawal amount on 92 Starr is Rs 500. There is no standard maximum withdrawal limit for verified accounts, though very large withdrawals (above Rs 500,000) may be subject to additional identity verification steps as part of our compliance procedures. 92 Starr does not charge any fees on deposits or withdrawals from our side — please note that your bank or mobile wallet provider may apply their own transaction charges.

4.3 Withdrawal Processing Times

JazzCash and Easypaisa withdrawals are typically processed within 5 to 30 minutes of the request being approved. IBFT bank transfers generally clear within one to four business hours. Visa/Mastercard withdrawals process within one to three hours. All timelines are subject to standard compliance checks.

4.4 Same-Method Withdrawal Policy

As a standard fraud prevention measure, 92 Starr requires that withdrawals be made to the same payment method used for your most recent deposit. Exceptions to this policy may be made at 92 Starr's discretion following successful identity verification. Please contact support if you need to change your withdrawal method.

4.5 Declined and Reversed Transactions

If a deposit transaction is declined or reversed by your payment provider after funds have been credited to your 92 Starr account, 92 Starr reserves the right to void any bets or wagers placed using those funds and to recover the reversed amount from your account balance. If your account balance is insufficient, the outstanding amount will be treated as a debt owed to 92 Starr.

5 Bonuses and Promotional Offers

5.1 General Bonus Terms

From time to time, 92 Starr offers welcome bonuses, deposit match bonuses, free bets, cashback promotions and other incentives. All bonuses are subject to specific terms and conditions which are stated at the time the bonus is offered. In all cases, the following general rules apply:

• Bonuses are available to verified registered users of 92 Starr only — one bonus per person, household, device or IP address.
• Bonus funds are credited to a separate bonus balance and are subject to wagering requirements before they can be withdrawn as real money.
• The standard wagering requirement is stated in the specific promotion terms but is generally between 10x and 30x the bonus amount, depending on the promotion type.
• Real money balances are used and settled before bonus balances in all betting and gaming activity on 92 Starr.
• Bonuses have a validity period — unused bonus funds and unmet wagering requirements expire after the stated period.
• 92 Starr reserves the right to withdraw any bonus from an account if it suspects the promotion has been abused, if multiple accounts are detected, or if the Terms of the specific promotion have been violated.

5.2 Bonus Abuse

92 Starr takes bonus abuse seriously. This includes but is not limited to: claiming multiple welcome bonuses using different registration details, placing low-risk hedge bets designed to extract bonus value without genuine play, using a bonus on games or bet types that are excluded from the promotion's wagering contribution, and coordinating with other users to abuse a promotional offer.

6 Betting Rules and Settlement

6.1 Placing Bets

All bets on 92 Starr are placed through the platform's betting interface. A bet is considered confirmed once you receive an on-screen confirmation and the amount has been deducted from your account balance. 92 Starr is not responsible for bets that were not confirmed due to technical issues at the user's end such as connection failures or device problems.

6.2 Bet Settlement

Bets are settled according to the official result of the relevant event as determined by the authoritative body — for cricket, this is the official match result as declared by the International Cricket Council (ICC), PCB or relevant board. For PSL, the official PSL result is used. In the case of disputed results, 92 Starr's trading team determination is final pending any official correction.

6.3 Cancelled Events

If a sporting event or match is cancelled, abandoned or postponed before the relevant betting market's completion, bets on that event will generally be voided and stakes returned to the account balance unless 92 Starr's specific market rules state otherwise. In cricket, this includes matches abandoned due to rain or security concerns before the minimum number of overs required for a valid result has been bowled.

6.4 Obvious Errors in Odds

92 Starr reserves the right to void bets placed on obviously incorrect odds — for example, where a technical error has resulted in odds being significantly different from the correct market price. In such cases, 92 Starr will notify affected players and refund stakes. Winnings from bets on obviously erroneous odds are not payable.

6.5 Maximum Payout Limits

Individual bet payouts are subject to maximum payout limits which vary by sport and market. These limits are displayed in the relevant market before a bet is placed. The overall maximum single-event payout on 92 Starr is Rs 5,000,000 unless otherwise stated in the specific market terms.

7 Casino, Live Casino and Card Games

7.1 Game Availability

92 Starr offers live casino games including baccarat, roulette and blackjack, as well as virtual card games, ludo games, virtual sports and other gaming products. The availability of specific games or tables may vary from time to time due to maintenance, provider issues or regulatory considerations. 92 Starr gives no guarantee that any specific game will be available at all times.

7.2 Game Rules

Each game on 92 Starr is governed by its own specific game rules which are accessible within the game interface. Players are responsible for reading and understanding the rules of any game before participating. In the case of a conflict between game-specific rules and these general Terms, the game-specific rules take precedence for matters directly related to gameplay and settlement.

7.3 Disconnection During Live Games

If you experience a disconnection during a live casino round after a bet has been confirmed and accepted, your bet will still be settled according to the official outcome of that round. Reconnecting to 92 Starr after a disconnection will display the outcome and any associated win or loss in your account history. 92 Starr is not liable for any losses resulting from disconnection events outside our control.

7.4 Random Number Generation and Fairness

Virtual games on 92 Starr use certified Random Number Generation (RNG) systems to ensure fair and unpredictable outcomes. Live casino games use physical cards dealt by human dealers in a studio environment. Both formats are subject to independent testing and certification. If you have concerns about game fairness, please contact support@92starr.app.

8 Prohibited Conduct

The following conduct is strictly prohibited on 92 Starr and may result in immediate account suspension, forfeiture of balances and further action:

• Registering more than one account on 92 Starr for any reason.
• Using false, misleading or another person's personal information during registration or verification.
• Attempting to manipulate the outcome of any bet, game or event through collusion, match-fixing, insider information or any other means.
• Using any automated software, bot, script or artificial intelligence tool to interact with the 92 Starr platform, place bets or game on your behalf.
• Exploiting software bugs, glitches or calculation errors in any game or betting market for financial gain.
• Laundering money through the platform — depositing funds for purposes other than genuine betting and gaming activity.
• Sharing or selling your account access to another person.
• Placing bets in a coordinated pattern designed to guarantee profit through abuse of promotional terms, odds errors or system vulnerabilities.
• Using a payment method that does not belong to you or attempting to make payments on behalf of another registered account holder.
• Engaging in abusive, threatening or harassing behaviour toward 92 Starr staff or other platform users.

9 Account Suspension and Closure by 92 Starr

9.1 Right to Suspend

92 Starr reserves the right to suspend, restrict or close any account at any time and without prior notice if we have reason to believe that these Terms have been violated, that the account is being used for prohibited conduct, that verification requirements have not been met, or that the security of the account or platform is at risk.

9.2 Funds on Suspension

If an account is suspended pending investigation, real money funds in the account balance will generally be preserved pending the outcome of the investigation. Bonus balances may be suspended or voided depending on the nature of the investigation. Where prohibited conduct is confirmed, 92 Starr reserves the right to withhold balances in accordance with applicable legal and regulatory requirements.

9.3 Inactive Accounts

An account is considered inactive if no login or transaction has occurred for a period of 12 consecutive months. 92 Starr may apply a monthly inactivity fee of Rs 200 to inactive accounts after this period. Players will be notified by email or SMS before inactivity fees are applied. To avoid inactivity fees, simply log in to your 92 Starr account and place at least one bet or game session annually.

10 Responsible Gaming

92 Starr takes its responsible gaming obligations seriously. We believe that gaming and betting should be an enjoyable leisure activity and we actively provide tools to help players maintain control of their activity on the platform.

10.1 Available Tools

• Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit into your 92 Starr account. Limits take effect immediately and reductions are applied without delay. Increases require a 48-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Periodic pop-up notifications during sessions showing your total spend and time played.
• Self-Exclusion: Block yourself from the platform for periods ranging from 24 hours to permanent exclusion. Contact support@92starr.app to initiate self-exclusion immediately.
• Account Cooling-Off: A shorter-term break option of between one day and six weeks without full self-exclusion.

10.2 Underage Gaming Prevention

92 Starr strictly prohibits the use of its platform by anyone under the age of 18. We employ age verification procedures and reserve the right to request proof of age at any point. If you are aware of a minor using the 92 Starr platform, please notify us immediately at support@92starr.app.

11 Privacy and Data Protection

92 Starr collects, processes and stores personal data about its registered users in accordance with its Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also accept the Privacy Policy.

In summary, 92 Starr collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention and responsible gaming compliance. We do not sell your personal data to third parties for marketing purposes. All data is protected with 256-bit SSL encryption and stored securely. You have the right to request access to or deletion of your personal data at any time by contacting support@92starr.app.

92 Starr may share your data with payment providers (JazzCash, Easypaisa, etc.), identity verification services and regulatory bodies where required by law. No data is shared beyond what is strictly necessary for the stated purposes.

12 Intellectual Property

All content on the 92 Starr platform — including but not limited to logos, trademarks, graphics, software, interface design, text, odds data and game presentations — is the intellectual property of 92 Starr or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, reverse-engineer, modify or create derivative works from any 92 Starr content without our prior written permission. Unauthorised commercial use of any 92 Starr material is strictly prohibited and may result in legal action.

13 Limitation of Liability

To the maximum extent permitted by applicable law, 92 Starr shall not be liable for:

• Any financial losses incurred through betting or gaming activity on the platform — all wagering carries inherent risk and results are not guaranteed.
• Losses arising from technical failures, service interruptions or downtime outside 92 Starr's reasonable control, including payment provider outages, internet infrastructure issues or force majeure events.
• Losses resulting from your failure to maintain account security, including losses due to shared login credentials.
• Inaccuracies in third-party data feeds (scores, statistics, match information) that may influence your betting decisions.
• Any indirect, consequential or punitive damages arising from use of the 92 Starr platform.

Nothing in these Terms limits 92 Starr's liability for fraud, gross negligence or any liability that cannot be excluded under applicable law.

14 Amendments to These Terms

92 Starr reserves the right to amend, update or replace these Terms at any time. When material changes are made, registered users will be notified via the email address or mobile number on file at least 14 days before the changes take effect. Continued use of 92 Starr after the effective date of any change constitutes acceptance of the updated Terms.

We recommend checking this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects the most recent revision. If you do not agree to any change in the Terms, you should close your account before the effective date of the change.

15 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your 92 Starr account, please contact our support team:

• Email: support@92starr.app
• Support Hours: 24 hours a day, 7 days a week including Pakistani public holidays
• Response Time: Most queries are responded to within one business hour

For urgent account or payment queries, please include your registered mobile number and a brief description of the issue in your initial message so our team can locate your account and respond as quickly as possible.

For responsible gaming queries including self-exclusion requests, please mark your email "URGENT – RESPONSIBLE GAMING" and our team will prioritise your request above the standard queue.